- How payments work at our casino
- Payment options we accept
- Our casino process for deposits and withdrawals
- Account verification checks
- Limits, fees and payment timelines
- How our casino bonus interacts with deposits
- Security and data handling for transactions
- A short note from our cashier team
How payments work at our casino
At maximal bet casino we operate one cashier that handles deposits, withdrawals and internal balance steps. We keep deposits in the same currency the player selected at registration, and we credit winnings back to the method used for the original deposit whenever the processor allows it. The cashier team runs seven days a week and processes every withdrawal request in the order it is received.
There view a single balance, a single history page and a single set of pending transactions. We do not split funds across hidden wallets, and we avoid moving money between accounts without a confirmed request from the registered account holder. If a request fails any of our checks, we place the amount on hold and email the player with the specific reason.
Payment options we accept
Our cashier accepts a focused set of payment methods that include cards, e-wallets, bank account transfers and crypto. The table beneath lists the methods available to our players combined with example minimums, typical processing times and whether we charge a fee on our side. Handling time reflects the time between submission and the money arriving in the player's bank, card account or wallet, not internal approval alone.
| Payment method | Example minimum deposit | Usual processing period | Fee charged by us |
|---|---|---|---|
| Visa / Mastercard | 10 EUR | Instant for deposits, 1-3 business days for withdrawals | None |
| E-wallets (Skrill, Neteller, MuchBetter) | 10 EUR | Instant for deposits, up to 24 hours for withdrawals | None |
| Bank transfer (SEPA / SWIFT) | 50 EUR | 2-5 business days depending on the corridor | None on our side; intermediary banks may deduct their own charges |
| Bitcoin | 0.0002 BTC | Up to 1 hour after first network confirmation | None |
| Prepaid voucher (Paysafecard) | 10 EUR | Instant for deposits; not available for withdrawals | None |
Method availability depends on the player's country of registration and on the licensing jurisdiction. We revise the full list when a processor changes its terms, and we set out the live set within the cashier ahead of confirmation any deposit.
Our casino process for deposits and withdrawals
Deposits take a short path: the player opens the cashier, picks a method, enters the amount, approves and waits for the processor to come back. Most deposits appear in the playable balance in under a minute, and the cashier displays a clear success or failure message with a tracking number on each attempt.
| Payment stage | What we do | What the player sees |
|---|---|---|
| 1. Method selection | We display the methods enabled for the account and the current limits. | A list of logos with the minimum and maximum amount for each. |
| 2. Amount entry | We validate the amount against the method's limits and the account status. | An amount field with a live error message if the value is out of range. |
| 3. Authentication | We pass the request to the processor, which applies 3-D Secure, OTP or wallet login. | A redirect or in-page challenge from the chosen provider. |
| 4. Confirmation | We credit the balance or mark the transaction as pending. | A success or failure screen plus an email receipt. |
| 5. Withdrawal queue | We lock the amount, run internal checks and release the funds to the processor. | A pending status with an estimated arrival window. |
Withdrawals take longer because the same amount has to be confirmed against the deposit history and our risk rules. We release approved withdrawals within the timeframes listed in the table above, and we never ask the player to send funds to a personal account before a withdrawal is approved.
Account verification checks
We verify every account ahead of the first withdrawal, in line with usual anti-money-laundering practice. The check covers the player's identity, address and payment option, and we store every document on a restricted internal server for the period required by our licence terms.
- A government-issued photo ID such as a passport, national ID card or driving licence.
- A proof of address dated within the last three months, for example a utility bill or bank statement.
- A proof of payment method showing that the card, account or wallet belongs to the player.
If a document is unreadable or expired we reject it with a reason and allow the player to upload a replacement. The cashier shows the verification status as unverified, in review or verified, and we only release withdrawals once the status displays verified.
Limits, fees and payment timelines
Minimum and maximum amounts depend on the method, the currency of the account and the player's history. New accounts pick at the regular limits shown in our cashier; we lift those limits solely after a clean record of verified withdrawals.
We never add deposit fees on any method we list. Transfers through a bank and currency conversions may still trigger a fee at the intermediary bank or wallet provider, and that charge sits outside the cashier. We show the final amount the processor will charge before the player approves the payment.
How our casino bonus interacts with deposits
A casino bonus is credited after a qualifying deposit lands in the playable balance, not when the cashier receives the request. The promotion terms page states the minimum funding amount that activates every offer, the games that contribute toward wagering and the time window in which the wagering must be completed.
Players looking to withdraw a deposit that triggered a bonus can do so solely after the playthrough requirement is met. We display the remaining playthrough amount in the cashier, and we block cashout requests that would breach the active bonus until the requirement is finished or the player cancels the bonus. Cancelling a bonus wipes out the bonus balance and any winnings linked to it, and the original deposit becomes available again.
Security and data handling for transactions
All cashier pages run over TLS 1.2 or elevated, and we never store full card numbers on our servers. Card data is tokenised by the processor, and we keep only the last four digits and the brand for display. Internal access to our cashier is logged and restricted to staff who need it to process transactions or handle support tickets.
We use the account's history for fraud screening, dispute resolution and regulatory reporting. We do not sell transaction data, and we do not share it with third parties other than the payment processor, the card network and the regulator when a request is filed under the licence terms.
A short note from our cashier team
Our aim with payments is straightforward: a clear cashier, fair limits and a withdrawal that arrives when we say it does. maximalbet combines a focused method list, a short verification path and a transparent bonus setup so that deposits and cashouts stay predictable for the customer.